We are a small family-owned business and a small company that was created with our customers in mind, so we really care what you think about our products. If for any reason through our fault you are unhappy with the items you have received please just get in touch as soon as possible.
Shipping
You are responsible for paying for your own shipping costs for returning items to us. Shipping costs are non-refundable. If you receive a refund, the delivery cost will be deducted from your refund. Royal Mail is the shipping carrier for all orders.
Shipping/ Processing Time 3-10 working days maximum (excluding weekend). All orders will receive confirmation email once orders have been placed and shipped.
Returns
Please note that we are unable to accept any returns 14 days after receipt of the items and are unable to accept returns or swaps of opened items if they were not faulty. To be eligible for a refund, your item must be unused and in the same condition that you received it.